- Lucy is borth kind and sympathetic towards Miss Broome and her Uncle Bert.She realises that both these people feel dejected and lonely.Lucy uses her discretion and shows Miss Broome that the fact that she was laid off work as a secretary was because the firm was worrid about her health.She later gives assurance to Uncle Bert that she and her mother want him to live there with them as he is part of the family.Lucy manages to solve her problem by showing a little kindness to these towo people who in her view are the less fortunate.
2.work hard to gain success
- Lucy is adamant to succed in her job even when her mundane task of getting the letters typed appears to be a big problem for her.This is because she is regularly interrupted by the ghost of Miss Broome who keeps on making typo erros on the letters that she is typing.Lucy puts her foot down and faces the problems by keeping on typing the letters although she has to stop regularly and smother the mistakes with liquid paper.In the end Lucy manages to complete a small number of letters that she leaves on Mr Ross's table.
