Lucy Beck characteristics:              Mrs Price
-underachiever                                -caring and kind
-plain looking                                    Uncle Bert:
-has low self-esteem                        -sensitive
-punctual                                            -drunkard
-strong-willed                                   Mr Ross
-adamant                                           -accommodating
-manipulative                                    Lucy's mother
-sympathetic                                     -very patient
The ghost of Miss Broome:
-feeis unappereciated
-lonely
-feels rejected
-bad-tempered
Harry Darke
-wise
-judgemental
-supportive
